"Your call may be monitored...."

Apparently, your call actually may be monitored.

An interesting piece in the New York Times suggests that it's not a good idea to ask that perky operator for her phone number and that it's an even worse idea for her to give it out. Also, if you're cancelling your ex-wife's cable service to get back at her for having just divorced you, don't tell your friend before you hang up the phone. The monitoring is taking place even then.